FAQ

Where is your shop located?

 

We live in northwest Louisiana but we do not have a store front. This keeps our prices affordable.

 

When will my order be ready?

 

Our typical turn around time is 7-10 business days. There are only 2 of us, we have full-time jobs, families and multiple school events this month. It takes time to make QUALITY accessories.

 

Do you monogram?

We do HTV only. HTV does not work on bows with white prints, busy prints, or on belts. HTV can be applied over foil prints (but will it show up?) and on the stiff hologram and glitter bows. We outsource embroidery monograms and the turn around time is 3-4 weeks. Contact Us PRIOR to placing your order if you want embroidery monograms on your accessories.

 

Do you offer Bulk Discounts?

YES!  We do offer bulk discounts when you order 10+ of the same product.  Please Contact Us PRIOR to placing your order to receive your bulk order discount code.

 

My Coupon Code is supposed to be for 15% off.  Why is the final discount is less than that?

Coupon Codes are NOT valid for Accessory Sets.  These items are already marked down.

 

Why won't my $10 off $50+ Coupon Code work?  I have more than $50 in my cart.

Coupon Codes are NOT valid for Accessory Sets.  These items are already marked down.

 

How many times can I use the same Coupon Code?

Coupon codes can only be used ONCE per customer.

 

Can I use 2 Coupon Codes or a coupon code and a Paper Coupon at the same time?

No, you can only use one discount per transaction.

 

How do I use a Paper Coupon in the webstore?

At checkout, type the details (ex. buy one, get one 1/2 off) of the paper coupon in the "Order Instructions/Comments" box.  We will contact you to verify the paper coupon and adjust your invoice accordingly.